WE ARE NOW OPEN!

WE ARE OPEN

Dear Patients,
We are excited to announce that we are now open and are booking appointments…

We realize that you have been waiting for weeks and will do our best to see everybody as soon as we can. It will definitely not be business as usual. There will be a safety protocol in place to keep both patients and staff safe. This will be explained to you in detail once your appointment has been confirmed. Please be patient as we are dealing with a high volume of messages and requests. It may take longer than usual for your call to be returned.
To make an appointment, please call the office at 250- 248-6333 or

email: drlarryoffice@shaw.ca

Our new address is 673 Temple St. (near Pym St.) Parksville.
To quote Dr. Bonnie Henry, “Let’s be kind to each other.” This is our first time navigating down this new path. We look forward to seeing you!
See you soon…
Dr. Larry and Staff

Welcome

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Dr. Larry Smith has practiced chiropractic on beautiful Vancouver Island, Canada since 1987. His mission is to promote the tremendous benefits of chiropractic, health and fitness for the whole family. He uses his diversified life experiences to help patients reach their maximum healing potential and strongly encourages every person to take responsibility for his or her own health. For contact information, office hours and a bio of Dr. Larry click the About button.

PANDEMIC OPERATIONAL PLAN (COVID-19 Safety Plan)

PANDEMIC OPERATIONAL PLAN (COVID-19 Safety Plan)

Pandemic Operational Plan – Dr. Larry Smith Chiropractor

Date: May 19, 2020

Updated March 2, 2021                                                       

Business address: 673 Temple St. Parksville, BC V9P 1A9

The health of our employees and patients is very important to us. We have created this document to clarify the actions that Dr. Larry Smith and Staff will take in order to ensure the wellbeing of everyone in our place of business and community. This document can be found at the office and will regularly be updated by staff. Should you have any questions, recommendations or concerns, please contact the office at 250-248-6333 or e-mail drlarryoffice@shaw.ca.

  1. COVID-19 SIGNAGE IN PUBLIC AREAS:

We have affixed signage on proper hand hygiene, respiratory hygiene, and physical distancing throughout the facility and outdoor settings as applicable. Should you have any questions, recommendations please contact the office at 250-248-6333 or e-mail drlarryoffice@shaw.ca.

The following signage has been affixed in this location in the appropriate locations:

  • Keep Our Business Safe Sign
  • Customer Screening & Symptoms Sign
  • Hand Washing and Sanitizer Sign 
  • How to Wear a Face Mask
  • Physical Distancing Sign
  • Debit/Credit Terminal Sign
  • PHYSICAL DISTANCING MEASURES:

Dr. Larry Smith Chiropractor will ensure the physical distancing of 2 meters (6 feet) at all times for both our clients and employees inside our business as well as any lines entering our place of business. Should you have any questions, recommendations or concerns, please contact the office at 250-248-6333 or e-mail drlarryoffice@shaw.ca

The following physical distancing measures are in place at this location:

•           Only 1 patient in waiting room or treatment room at 1 time

•           Patients, staff and employees will avoid common greetings, such as handshakes;

•           A plexiglass screen has been installed at reception (at the front and side of the reception desk)

  • CLEANING AND DISINFECTION PROCEDURES:

Dr. Larry Smith Chiropractor has developed cleaning protocols to ensure that all common areas are cleaned and disinfected twice daily, or more often as required. Treatment rooms and tables and door handles will be cleaned after each treatment. Should you have any questions, recommendations or concerns, please contact please contact the office at 250-248-6333 or e-mail drlarryoffice@shaw.ca

  1. The following cleaning and disinfection procedures are in place at this location:

• We will ensure that all the necessary supplies such as hot/cold potable running water, liquid soap, paper towel, and garbage bins, for handwashing; or minimum 70% alcohol based hand sanitizer; toilet paper, cleaning and disinfecting supplies and personal protection equipment (non-medical masks and disposable gloves) are available as appropriate.

• We will ensure that employees are trained on how to clean and disinfect surfaces and use personal protection equipment if needed.

• Cleaning and disinfecting supplies that clean and disinfect all at once may require the use of disposable gloves, these will be disposed of appropriately after cleaning. More information on cleaning and disinfection can be found on the Government of Canada website.

•  Countertops, chairs (including below the front of the seat), debit terminal, light switches, washroom, doorknobs and handles, cabinet handles, faucet handles, etc. will also be disinfected frequently throughout the day.

  • The following cleaning and disinfection supplies are available at this location:
  • Hand Sanitizer
  • soap and water
  • Cavi wipes
  • Masks,
  • gloves

Should you have any questions, recommendations or concerns, please contact please contact the office at 250-248-6333 or e-mail; drlarryoffice@shaw.ca

All employees are responsible for the monitoring of supplies to ensure stock is maintained during operating hours:

  • EMPLOYEE WELLNESS AND HYGIENE:

Dr. Larry Smith Chiropractor will ensure that all employees are informed of the best practices to encourage proper hygiene etiquette. Additionally, the necessary products and equipment will be available in the workplace to follow these best practices. Health and Safety is a responsibility that belongs to everyone is the workplace and I encourage staff to review WorkSafe BC resources and COVID-19 Industry Information. I have also reviewed our sick leave policy & Health and safety policy to ensure employees are not coming to work unless they are healthy.

  1. The following employee wellness and hygiene procedures are in place:

• Avoid touching your eyes, nose or mouth

• Cover your mouth and nose with a tissue when you cough or sneeze and throw the used tissue in the trash.

• If you do not have a tissue, cough or sneeze into your elbow, not in your hands and then wash your hands immediately afterwards;

•When coming into work and leaving work, please wash/sanitize your hands for 20 seconds

•You are encouraged to clean your cell phone upon arriving at work with a sanitizer wipe (if available);

• Respect the 2-meter physical distancing measures with all patients

• Handshakes, hugs and direct contact are not permitted;

• Avoid contact with people who are sick

• Remind patients of the wellness and hygiene measures put into place.

• If you have symptoms or think that you might have COVID-19, please use the Screening Questionnaire for COVID-19.

• We ask that you do not present yourself at work with COVID-19 symptoms and self-isolate for 14 consecutive days

OFFICE HOLIDAYS JULY 18th-26th…

Hello Everybody…
Dr. Larry’s office will be closed for holidays between July 18th and July 26th, 2020.
We will reopen on Monday July 27, 2020 at 9:00am.
Please call the office at 250-248-6333 or email: drlarryoffice@shaw.ca if you need to schedule or reschedule appointments.
Be kind
Be calm
Be safe
Dr. Larry, Dale and Katie

Reopening, But Not Quite Yet…

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Premier Horgan recently announced that many health professionals would be allowed to reopen on a gradual basis on May 19, 2020. Your health and safety is our number one priority as we move forward and embrace the new normal.

Every office has unique circumstances to consider upon reopening.
Our office is no exception. We are working very hard to reopen but unfortunately, we will not be reopening on May 19th.

The good news is that our new office has passed the final building inspection and is looking great. However, there a few building details to look after before we can bring in furniture, equipment and files. After undergoing a deep cleaning, we will then put the proper safety protocol and PPE in place.

We have reviewed the protocols and guidelines from the Centre for Disease Control, Work Safe BC, BC College of Chiropractors and the BC Ministry of Health to develop our own COVID-19 Safety Plan (Pandemic Operational Plan.) We will be posting our plan at the office in accordance with the new directive from the Provincial Health Officer.

Some of the measures we will be taking are:
• Pre-screening patients for risk factors
• Disinfecting treatment tables and rooms after each visit
• Physical distancing measures such as minimizing the number of people in the office to 1 at a time and using a plexi-glass barrier at reception desk
• Using masks and other PPE
• Changes in payment methods that will reduce contact with POS machines
All patients will be informed of the exact visit procedure when they are making their appointments.
Once the building is deep cleaned and all the safety protocols put in place, we will be reopening the office.
Thank you for your patience and understanding. Your health and safety is our number one priority.
Sincerely,
Dr. Larry Smith and Staff

Chiros are Opening Soon…

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Yes, many chiropractors will be opening their offices soon. But in the mean time we should continue to follow the advice of Dr. Bonnie Henry and  be” Kind to Each Other.”

Yesterday, Premier John Horgan announced that the loosening of restrictions due to COVID-19 would be happening very soon. He further stated that the hands-on health professionals such as Chiropractic, Dentistry and Physiotherapy would be opening their doors sometime in mid-May.
We are empathetic to our patients that are experiencing severe pain and distress. This is an extremely challenging and difficult situation for you.
Please be patient. We would love to be able to flick the switch and have our doors open immediately. An exact opening date will be announced next week.
In order to open our brand-new office, we must:
1. Allow the builders to finish the fantastic job they have done. They are just about completed.
2. Pass a final building inspection from the City of Parksville.
3. Move the equipment, computers and supplies out of storage and into the new office.
4. Put in place the Safety protocol defined by our provincial regulatory board.
5. Obtain the hard to find personal protective equipment. (PPE)
We are moving as quickly as possible, but the main focus will be to put the safety of patients, staff and the general public as the number 1 priority.
In the meantime, let us follow the advice of Dr. Bonnie Henry and be kind to each other. The future is in our hands “as long as we don’t forget to wash them.”

VIRTUAL ADJUSTMENT

Yesterday, I gave my 1st virtual adjustment to the “lovely” office people of our Cable company. We vacated our former office on Island Highway on March 31st. Due to current circumstances, we are a few weeks away from completion at our new office at 673 Temple St. In other words, no computer or phone at the old office or the new office.

It just made my day when the Cable Company informed me that “Right now, we are billing you for 2 systems.” I said to myself that they must have their “Wires Crossed.”

My response was to inform them that I had a hard time wrapping my head around being billed for two systems when we were not using the computer or phone at all. Then I visualized adjusting the lovely people so that their brains and nervous systems would work optimally.

The virtual adjustment must have worked.
I got a response 5 minutes later informing me that the phone and computer services would be disconnected in my former office and backdated to April 2nd. New services in the new office would begin after a staff tutorial.

Looking forward to seeing you all in person when we are through the Pandemic.

A big thank you to all the people working hard and being at risk to keep us safe.

In the mean time Stay Safe…

 

 

OFFICE UPDATE: March 29, 2020

We hope that you and your family are staying safe in these very challenging days.

We are in the process of moving from 255 East Island Highway to the new location at 673 Temple St. There have been some delays in completion of the new office building but it is very close to completion.

Our reopening date is dependent upon the directions and guidelines of the public health authorities. We are continually monitoring advisories by the public health authorities closely and will update you as soon as possible.
For more information on COVID-19 please see: https://www.canada.ca/en/public-health/services/diseases/2019-novelcoronavirus-infection/being-prepared.html

Please stay safe and keep moving!
Dr. Larry